Say Goodbye to Shift Chaos – Meet Your 24/7 AI Agent
Staff shortages, unpredictable call volumes, and the constant battle of managing rotas—sound familiar? The traditional c...
🐰 How the Easter Bunny Saved Easter (Thanks to a Little Help from botario by NFON)
Easter was just days away. The eggs were painted, the chocolate was polished to a glossy perfection, and the tulips were...
Grow with Profit: Smarter Communication for Leaner, More Profitable Growth
At NFON, we help resellers and their customers do exactly that—grow profitably by simplifying communications, embracing ...
💼 The Ultimate Productivity Checklist – Work Smarter, Achieve More 🚀
Struggling to stay focused and manage your time effectively? 😩 Our Productivity Checklist is packed with practical tips...
The Future of Teams Enabled Voice and Contact Centre Solutions: Free Market Report
Our latest survey report provides valuable insights from MSPs across the UK, highlighting the opportunities, challenges,...
How to Choose the Right CCaaS Vendor Partner - A Guide for Resellers
Proven Product Performance Firstly, assess whether the CCaaS solution can reliably operate in real-world conditions. It ...
AI-Powered Hospitality: Transforming Guest Experience and Operational Efficiency
The Challenge: Balancing Personalisation with Efficiency
The Benefits of a Stand-Alone Cloud Contact Centre: Why Flexibility is Key
In today’s competitive business environment, delivering exceptional customer experiences is no longer a “nice-to-have” –...
From Junior Sales to Sales Director: Your Career Progression Guide
Master the Fundamentals The best sales leaders start by perfecting the basics. In your early years, focus on:
Connected Hearts: A Valentine’s Day Story of Love and Communication ❤️📞
For Emma and Jake, their journey wasn’t love at first sight. In fact, their biggest challenge wasn’t attraction—it was c...
The Hidden Revenue Opportunity in Microsoft Teams: Voice and Contact Centre Integrations
Microsoft Teams: The Standard, but Not the Complete Solution Microsoft Teams has rapidly become the default communicatio...
Why Courier Companies Need a Robust Omni-Channel Communications Strategy
The Importance of Omni-Channel Communication in Courier Services Meeting Customer Expectations Today’s customers demand ...
Why Cold Calling is No Longer an Effective Use of Time and Resources in Modern Business
Low Conversion Rates The statistics paint a bleak picture for cold calling:
Top 5 Selling Strategies for ICT Resellers
Top 5 Selling Strategies for ICT Resellers ICT resellers operate in a competitive and ever-evolving market. To stay ahea...
The Role of the Desk Phone in the Modern Workplace: Are They Still Needed?
Arguments in Favour of Desk Phones Reliability and Stability Desk phones connected to cloud telephony systems like Cloud...
5 Essential Business Resolutions to Drive Success in 2025
As the new year dawns, it’s time to reflect, reset, and recharge your business strategies to thrive in 2025. Setting the...
Top Tech Trends Shaping the UK in 2025
As 2025 approaches, several key technology trends are poised to significantly impact the UK landscape.
