How to Get AI to Work For You: The Most Productive Team Member You Didn’t Know You Had
In today’s workplace, it’s not about using AI—it’s about orchestrating it. It’s about learning how to delegate to AI the...
Maximising Talent, Minimising Admin: Why Smart Businesses Use AI to Unlock Real ROI on Their People
Voice and chat bots—powered by AI—aren’t just about efficiency. They’re a lever for unlocking the full value of your sal...
Unlocking Operational Efficiency with Voice and Chat Bots: The Real-World Value of AI as an Enabler
This piece explores how AI-powered tools like call transcription, automated summarisation, and intelligent assistants ar...
How to Add Recurring Revenue with AI-Empowered Contact Centre—Even If You’ve Never Sold One Before
If you’ve never sold a contact centre before, don’t worry—you’re not alone. And the good news is, you don’t need to be a...
AI in Business Communications: What It Actually Means (And Why It Matters)
But what does “AI” actually mean when it comes to business communications? If you’re running a business, managing custom...
🐰 How the Easter Bunny Saved Easter (Thanks to a Little Help from botario by NFON)
Easter was just days away. The eggs were painted, the chocolate was polished to a glossy perfection, and the tulips were...
AI-Powered Hospitality: Transforming Guest Experience and Operational Efficiency
The Challenge: Balancing Personalisation with Efficiency
