10-Dec-2024 09:21:21
in AI , artificial intelligence , microsoft 365
What is Microsoft Copilot and How is it Transforming Businesses?
In the ever-evolving world of artificial intelligence (AI), tools like Microsoft Copilot are transforming the way busine...
15-Nov-2024 10:50:30
in unified communications , AI , artificial intelligence , contact centre , ucaas , ccaas
AI in Business: Cutting Costs or Cutting Corners? The Real Cost of Replacing Human Roles with Artificial Intelligence
03-Nov-2024 09:34:54
in unified communications , cybersecurity , AI , artificial intelligence
Top 5 Emerging Trends in the UK Unified Communications Market for 2025
The unified communications (UC) market in the UK has been evolving at a breakneck pace, driven by advancements in techno...
02-Oct-2023 17:05:46
in cloud contact centre , artificial intelligence , omni-channel
What trends are dominating the UK contact centre market in 2023?
The hype around the new wave of artificial intelligence (AI) capabilities has been hard to ignore, with experts unsure o...
11-Sep-2023 11:25:40
in cloud contact centre , AI , artificial intelligence , Chat GPT
The journey of AI from Alan Turing to NFON’s Contact Centre Hub (CC Hub)
Are the robots taking over? The hype around the new wave of artificial intelligence (AI) capabilities has been hard to i...