9 Ways to Build Better Smarter Working Practices
In the past decade, Smarter Working has come into its own in the UK public sector. Now during the COVID-19 pandemic and ...
Why You Can’t Afford to ‘Mute’ Your Communications Strategy
Since the pandemic began, UK public sector organisations have been in crisis response to deliver public services safely ...
How to Communicate in a Crisis
The speed and scale of COVID-19’s disruption has caused immense uncertainty across UK organisations, none more so than i...
Next Normal Customer Service – A 5 Step Guide to Success
In today’s modern age of digital technology, customers demand excellent customer service – and there is little margin fo...
11 Things You Need to Know About the Health + Care Show 2021
On 24th and 25th February, the Health + Care Show of 2021 will launch online, combining the collective knowledge of seni...
