Shaping Northern Ireland’s Digital Future
The way we work is changing, and although the pandemic has accelerated this, it has been changing across the public sect...
Why the PSTN & ISDN Switch Off Matters
2025 will be a significant year for UK telecommunications. It’s the year that British Telecom (BT) will stop the use of ...
G7 Summit 2021: Building Sustainable Change in Public Sector
In June 2021, global leaders met in Cornwall, UK for the annual G7 summit of 7 member nations (UK, USA, Canada, Japan, G...
Why Collaboration is Key for UK Schools & MATs
Out of all the global industries, schools and multi-academy trusts (MATs) have been hit one of the hardest by the pandem...
Post-16 Education Bill: What You Need to Know
On 18th May 2021, a new Education Bill was introduced to UK Parliament. The Skills and Post-16 Education Bill has been d...
Public Sector Communications: Why Voice is More Important Than Ever
March 2020 saw the way we do business and communicate with one another completely change. Our homes became our office sp...
Public Sector Cyber Security: How to Protect Your Platforms
Across the UK, cyber security threats in the public sector are on the rise. This has been a continued trend throughout t...
Everything You Need to Know About Scotland’s Digital Strategy 2021
In March 2021, the Scottish Government published a refreshed Digital Strategy, ‘A Changing Nation, How Scotland will Thr...
The Role of Smarter Working in a Post-Pandemic Public Sector
In the era of the pandemic, ways of working have shifted drastically across the public sector. Digital infrastructure an...
Why Technology Integration Matters in the Public Sector
Over the past five years, it has been widely acknowledged that we are on the brink of what has been termed as ‘the Fourt...
2021: The Public Sector Hybrid Working Model
Hybrid working, at its core, embraces the principle of employees balancing remote working from any location, with also w...
4 Ways the Public Sector is Prioritising Sustainability
The UK was the first major global economy to set a legal obligation to achieve net-zero carbon emissions by 2050. The Go...
9 Ways to Build Better Smarter Working Practices
In the past decade, Smarter Working has come into its own in the UK public sector. Now during the COVID-19 pandemic and ...
Why You Can’t Afford to ‘Mute’ Your Communications Strategy
Since the pandemic began, UK public sector organisations have been in crisis response to deliver public services safely ...
How to Communicate in a Crisis
The speed and scale of COVID-19’s disruption has caused immense uncertainty across UK organisations, none more so than i...
Next Normal Customer Service – A 5 Step Guide to Success
In today’s modern age of digital technology, customers demand excellent customer service – and there is little margin fo...
11 Things You Need to Know About the Health + Care Show 2021
On 24th and 25th February, the Health + Care Show of 2021 will launch online, combining the collective knowledge of seni...
