Teams That Do More? Good Call!

Teams That Do More? Good Call!

Help Your Customers Get More from Microsoft Teams

… and Grow with Profit through NFON's Partner-First Solutions

At NFON, we help our partners grow with profit—not just by offering cloud communication products, but by making them easy to sell, onboard, support, and scale. With solutions that customers understand, need, and adopt quickly, you're not just selling features—you're building value.

Teams Is Just the Beginning

Your customers may already use Microsoft Teams—but are they using it to handle business-critical voice calls? For most, the answer is no.

NFON’s voice integration with Teams delivers a simple but powerful upgrade:

  • High-quality voice calling within the Teams interface
  • Intelligent call routing, call queuing, and hunt groups
  • Seamless scalability across offices and regions
  • Fully cloud-based infrastructure with zero on-site hardware

It’s easy for customers to understand. It works within a platform they already use. And it’s deployed quickly—with minimal disruption.

For resellers, this means shorter sales cycles, lower onboarding costs, and happier clients from day one. That’s what growing with profit looks like.

Fast, Sticky Revenue with Analytics 365

Our Analytics 365 suite is designed to turn communication into insight. Customers using Teams for calls often lack visibility into what’s really happening—missed calls, hold times, agent performance, and more.

With Analytics 365, you give them:

  • Real-time dashboards and historical reports
  • SLA tracking and queue visibility
  • Employee productivity metrics
  • Easy-to-read visuals that bring data to life

This solution is simple to pitch, easy to deploy, and delivers “aha!” moments right from the demo. Customers quickly see the value—so adoption is fast, churn is low, and recurring revenue is high.

And because it’s license-based, you generate predictable, growing income as your customers scale or bring more users onboard.

Support as a Service: Elevate Without the Overhead

Customers today want more than a product—they want reassurance. They need responsive support and reliable performance. But not every reseller has a large tech team or the resources to provide managed services.

That’s why we created Support as a Service.

It allows you to right-size your support, delivering a premium support experience without building it all in-house. This drives customer trust, increases retention, and creates new value streams—all while keeping your operating costs lean.

Built for Simplicity, Backed by NFON

We know that profitable growth doesn’t come from products alone. It comes from ease—ease of selling, onboarding, deploying, and supporting.

That’s why we’ve built every NFON solution with simplicity in mind:

  • Fast onboarding with guided setup and training
  • Clear, modular pricing that’s easy to explain and sell
  • Pre-sales support to help you land deals
  • Post-sales enablement to drive long-term adoption

Our tools are intuitive for customers, and our onboarding process is designed to get you from pitch to payment faster. That’s less friction, more margin, and faster time to revenue.

And when you need support, our partner team is with you every step of the way—from marketing and technical assistance to co-selling and account expansion.

Your Customers Get Simplicity. You Get Profit.

Here’s what sets the NFON portfolio apart:

NFON Solution

What Customers Get

What You Get

Voice for Teams

Seamless calling in Teams

Easy upsell, short sales cycle

Analytics 365

Call visibility & business insights

High-margin add-on, low churn

Support as a Service

Peace of mind & proactive care

Service revenue without the overhead

Cloudya (Telephony)

Modern cloud phone system

Entry point or alternative to Teams

Each solution brings immediate, understandable value to the customer—and gives you ways to increase average deal size and deepen relationships, without adding internal complexity.


Real-World Example: Profit in Practice

Let’s say you’re working with a professional services firm using Teams internally. They’re frustrated with their disconnected phone system, missing calls, and lacking performance insight.

You offer:

  1. Voice Integration to bring all communications into Teams.
  2. Analytics 365 to give visibility into staff performance and customer calls.
  3. Support as a Service to handle everything for them.

They’re happy. You’ve delivered three revenue-generating services. They adopt fast, they see value early—and you grow your account over time.


Why Growing with Profit Matters

Too many resellers chase top-line growth at the expense of efficiency and sustainability. At NFON, we help you focus on what really matters:

✅ Products your customers need
✅ Services they understand and adopt quickly
✅ Support that scales with your business
✅ Tools and enablement that reduce your overhead

This is about more than selling features. It’s about building a profitable, future-proof business—with a vendor that never competes with you, always backs you, and invests in your success.

Grow your business with NFON. Grow your profit. And help your customers do the same.
Share to:

Category