06-Aug-2021 17:59:48
in customer experience
3 Reasons Contact Centres Need Technology to Improve Employee Experience
If you want to deliver the best possible customer experience, striving to have a happier, healthier and more motivated w...
01-Jul-2021 12:53:35
in customer experience
“What is Customer Experience and Why Does it Matter?” A Complete Guide
Contents Intro: the growing power of customer experience (CX) CX defined Why CX matters more than ever The fight to cont...
19-May-2020 13:51:30
in cloud telephony , unified communications , smarter working , remote working , Smart Working , cloud communications , customer experience