12-Dec-2019 16:40:52
in call recording , compliance
7 Reasons Why You Should Record Calls
Call recording is a powerful business tool, particularly when integrated with call analytics. In particular, call record...
25-Nov-2019 12:32:29
in SIP , SIP trunk
SIP in a nutshell
Chances are you will have heard the word ‘SIP’ used in relation to VoIP, albeit you may not have known what it is or why...
25-Nov-2019 10:45:15
in Digital Transformation
Unlocking Digital Transformation
The phrase ‘digital transformation’ has been bandied around so much, that for many businesses the phrase has become prac...