19-Nov-2021 18:19:45
in business communication
Business Communication: What it Means, Why it Matters & More
Contents Intro: defining business communication How communications can support (or thwart) your business Productivity Co...
21-Oct-2021 18:40:58
in secure phone system
6 Financial Benefits of a Cloud-Based Secure Phone System
It’s 2021. We’ve reached the point where hardware-based, on-site phone systems are a long outdated technology. And yet a...
07-Oct-2021 18:54:15
Why is Data Security Important to a Business?
Since the turbulence of 2020, data security threats have been rising exponentially. From internal breaches to external c...
30-Sep-2021 16:48:31
in data security , data centre security
Why Data Centre Security Matters to Your Business
For businesses that use a Voice over Internet Protocol (VoIP) system, data centres are the cornerstone of their communic...
30-Sep-2021 16:21:00
in ms teams security
How to Take MS Teams Security to a Level Above its Competitors
In recent years, videoconferencing and real-time communications platforms have quickly gone from being fringe technologi...
30-Sep-2021 16:06:43
in data security , secure VoIP phone
5 Qualities of a Secure VoIP Phone You Can Trust
As we enter the world of hybrid working, the average business requires more capable and robust communications systems th...
30-Sep-2021 16:02:59
in FCA compliant call recording , data security , PCI compliance call recording
The 6 Need-to-Knows of FCA Compliant Call Recording
For organisations working within the financial markets, changing regulations are a constant challenge.
29-Sep-2021 13:42:13
in public sector
Why the PSTN & ISDN Switch Off Matters
2025 will be a significant year for UK telecommunications. It’s the year that British Telecom (BT) will stop the use of ...
24-Sep-2021 16:06:32
Why You Shouldn’t Wait to Upgrade Your Business Phone System
Considering switching from a hardware-based business phone system to an internet-based solution? Well, consider your sea...
24-Sep-2021 16:05:53
VoIP Systems Explained: What VoIP Means and Why It’s Better
One of the most frustrating things about researching business phone systems is being bombarded with industry jargon. ISD...
22-Sep-2021 18:20:46
in public sector
G7 Summit 2021: Building Sustainable Change in Public Sector
In June 2021, global leaders met in Cornwall, UK for the annual G7 summit of 7 member nations (UK, USA, Canada, Japan, G...
14-Sep-2021 17:58:15
in education , public sector
Why Collaboration is Key for UK Schools & MATs
Out of all the global industries, schools and multi-academy trusts (MATs) have been hit one of the hardest by the pandem...
25-Aug-2021 17:48:51
in public sector
Post-16 Education Bill: What You Need to Know
On 18th May 2021, a new Education Bill was introduced to UK Parliament. The Skills and Post-16 Education Bill has been d...
20-Aug-2021 17:52:08
Data Security for Business Telephone Systems: A Guide
Contents Data security and the climate of concern
09-Aug-2021 17:20:39
in public sector
Public Sector Communications: Why Voice is More Important Than Ever
March 2020 saw the way we do business and communicate with one another completely change. Our homes became our office sp...
06-Aug-2021 18:44:22
in remote working
The 6 Hidden Advantages of Flexible Working: Infographic
Since the world underwent a rapid, non-negotiable exercise in flexible working, there's been extensive research into the...
06-Aug-2021 18:36:13
6 Proven Ways to Boost Remote Team Productivity
For every study that suggests remote working makes employees happier, healthier, more productive, and more innovative th...
06-Aug-2021 18:10:35
in customer experience
Bulletproof Your Compliance with Customer Experience Technology
For many years, compliance and customer experience have felt like two business objectives that are completely at odds.
06-Aug-2021 18:09:59
in customer experience
Why You Should Prioritise Customer Experience Strategy
In a recent survey conducted by Super Office, a total of 1,920 professionals were asked what their top business priority...
06-Aug-2021 18:07:15
in customer experience
5 Pillars of a Textbook Omnichannel Customer Experience
If you’ve read our other content on the importance of customer experience, you will know that currently, it is more infl...