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in uk business , guide , productivity , business tips , checklist , time management

💼 The Ultimate Productivity Checklist – Work Smarter, Achieve More 🚀

Struggling to stay focused and manage your time effectively? 😩 Our Productivity Checklist is packed with practical tips...
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in cloud contact centre , unified communications , microsoft teams , MSPs , ucaas , ccaas , UK Market , strategic partnerships , market research

The Future of Teams Enabled Voice and Contact Centre Solutions: Free Market Report

Our latest survey report provides valuable insights from MSPs across the UK, highlighting the opportunities, challenges,...
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in cloud contact centre , remote working , customer experience , customer service , ccaas , ict resellers , guide

How to Choose the Right CCaaS Vendor Partner - A Guide for Resellers

Proven Product Performance Firstly, assess whether the CCaaS solution can reliably operate in real-world conditions. It ...
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in AI , chatbot solutions , AI chatbots , hospitality

AI-Powered Hospitality: Transforming Guest Experience and Operational Efficiency

The Challenge: Balancing Personalisation with Efficiency
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in cloud contact centre , customer experience , cchub , CX , contact center hub

The Benefits of a Stand-Alone Cloud Contact Centre: Why Flexibility is Key

In today’s competitive business environment, delivering exceptional customer experiences is no longer a “nice-to-have” –...
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in Digital Workplace , digital detox , mental health

Disconnect to Reconnect: Why a Digital Detox is Vital for Tech Professionals

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in b2b sales , sales progression , career progression

From Junior Sales to Sales Director: Your Career Progression Guide

Master the Fundamentals The best sales leaders start by perfecting the basics. In your early years, focus on:
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in love and communication , meaningful conversations , modern love stories

Connected Hearts: A Valentine’s Day Story of Love and Communication ❤️📞

For Emma and Jake, their journey wasn’t love at first sight. In fact, their biggest challenge wasn’t attraction—it was c...
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in customer experience , customer service , sales growth , business growth , ecommerce , cloud solutions , fashion retail , scalability

How NFON Helped One Fashion Entrepreneur Focus on Growth—Not Problems

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in contact centre , operator connect , microsoft teams , IT resellers , direct routing , ucaas , ccaas , voice integration , recurring revenue

The Hidden Revenue Opportunity in Microsoft Teams: Voice and Contact Centre Integrations

Microsoft Teams: The Standard, but Not the Complete Solution Microsoft Teams has rapidly become the default communicatio...
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in cloud contact centre , customer experience , omni-channel , customer service , courier companies , communication technology

Why Courier Companies Need a Robust Omni-Channel Communications Strategy

The Importance of Omni-Channel Communication in Courier Services Meeting Customer Expectations Today’s customers demand ...
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in Customer aquisition , selling strategies , b2b sales , cold calling , sales effectiveness , sales trends

Why Cold Calling is No Longer an Effective Use of Time and Resources in Modern Business

Low Conversion Rates The statistics paint a bleak picture for cold calling:
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in Customer retention , ict resellers , selling strategies , cross selling , consultative selling , inbound marketing , account-based selling , sales growth , b2b sales , b2b

Top 5 Selling Strategies for ICT Resellers

Top 5 Selling Strategies for ICT Resellers ICT resellers operate in a competitive and ever-evolving market. To stay ahea...
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in cloud telephony , unified communications , remote working , Hybrid working , microsoft teams , deskphones , Hardware

The Role of the Desk Phone in the Modern Workplace: Are They Still Needed?

Arguments in Favour of Desk Phones Reliability and Stability Desk phones connected to cloud telephony systems like Cloud...
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in AI , CX

5 Essential Business Resolutions to Drive Success in 2025

As the new year dawns, it’s time to reflect, reset, and recharge your business strategies to thrive in 2025. Setting the...
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in technology , predictions

Top Tech Trends Shaping the UK in 2025

As 2025 approaches, several key technology trends are poised to significantly impact the UK landscape.
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in cloud telephony , unified communications

Cloudya's Christmas Connection

It was a chilly December evening in a small village where the townsfolk bustled about, preparing for Christmas. The holi...
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in cloud contact centre , customer experience , AI , omni-channel , cchub , christmas

CCHub Saves Christmas

The North Pole was abuzz with excitement as Christmas approached. The elves were hard at work preparing toys, managing l...
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in AI , artificial intelligence , microsoft 365

What is Microsoft Copilot and How is it Transforming Businesses?

In the ever-evolving world of artificial intelligence (AI), tools like Microsoft Copilot are transforming the way busine...
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in unified communications

How can insurance and finance businesses pave the way to being digital-first?

The world of insurance and finance are changing rapidly, with non traditional players and fintechs challenging slower-mo...
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