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Why is Data Security Important to a Business?

Since the turbulence of 2020, data security threats have been rising exponentially. From internal breaches to external c...
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in data security , data centre security

Why Data Centre Security Matters to Your Business

For businesses that use a Voice over Internet Protocol (VoIP) system, data centres are the cornerstone of their communic...
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in ms teams security

How to Take MS Teams Security to a Level Above its Competitors

In recent years, videoconferencing and real-time communications platforms have quickly gone from being fringe technologi...
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in data security , secure VoIP phone

5 Qualities of a Secure VoIP Phone You Can Trust

As we enter the world of hybrid working, the average business requires more capable and robust communications systems th...
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in FCA compliant call recording , data security , PCI compliance call recording

The 6 Need-to-Knows of FCA Compliant Call Recording

For organisations working within the financial markets, changing regulations are a constant challenge.
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in public sector

Why the PSTN & ISDN Switch Off Matters

2025 will be a significant year for UK telecommunications. It’s the year that British Telecom (BT) will stop the use of ...
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Why You Shouldn’t Wait to Upgrade Your Business Phone System

Considering switching from a hardware-based business phone system to an internet-based solution? Well, consider your sea...
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VoIP Systems Explained: What VoIP Means and Why It’s Better

One of the most frustrating things about researching business phone systems is being bombarded with industry jargon.    ...
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in public sector

G7 Summit 2021: Building Sustainable Change in Public Sector

In June 2021, global leaders met in Cornwall, UK for the annual G7 summit of 7 member nations (UK, USA, Canada, Japan, G...
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in education , public sector

Why Collaboration is Key for UK Schools & MATs

Out of all the global industries, schools and multi-academy trusts (MATs) have been hit one of the hardest by the pandem...
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in public sector

Post-16 Education Bill: What You Need to Know

On 18th May 2021, a new Education Bill was introduced to UK Parliament. The Skills and Post-16 Education Bill has been d...
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Data Security for Business Telephone Systems: A Guide

Contents Data security and the climate of concern
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in public sector

Public Sector Communications: Why Voice is More Important Than Ever

March 2020 saw the way we do business and communicate with one another completely change. Our homes became our office sp...
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in remote working

The 6 Hidden Advantages of Flexible Working: Infographic

Since the world underwent a rapid, non-negotiable exercise in flexible working, there's been extensive research into the...
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6 Proven Ways to Boost Remote Team Productivity

For every study that suggests remote working makes employees happier, healthier, more productive, and more innovative th...
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in customer experience

Bulletproof Your Compliance with Customer Experience Technology

For many years, compliance and customer experience have felt like two business objectives that are completely at odds.
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in customer experience

Why You Should Prioritise Customer Experience Strategy

In a recent survey conducted by Super Office, a total of 1,920 professionals were asked what their top business priority...
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in customer experience

5 Pillars of a Textbook Omnichannel Customer Experience

If you’ve read our other content on the importance of customer experience, you will know that currently, it is more infl...
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in customer experience

The 6 Must-Have Features of Contact Centre Software in 2021

For businesses that want to remain competitive in the years that lie ahead, perfecting the customer experience is essent...
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in customer experience

3 Reasons Contact Centres Need Technology to Improve Employee Experience

If you want to deliver the best possible customer experience, striving to have a happier, healthier and more motivated w...
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